At Quickfix-Health, we strive to provide you with the best products and services. We understand that there may be occasions when you need to initiate a refund or return. This Refund & Return Policy outlines the terms and conditions for such requests.
- Eligibility for Refunds and Returns To be eligible for a refund or return, please ensure that:
- You have contacted our customer support team within 14 days of receiving the product(s).
- The product(s) is unopened, unused, and in its original packaging.
- The product(s) is not a prescription medication, as we cannot accept returns of prescription medications due to legal and regulatory restrictions.
- Refund Process Upon receiving your refund request, our customer support team will review it and assess eligibility based on the aforementioned criteria. If approved, we will initiate the refund process.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow a reasonable processing time for the refund to be reflected in your account, as it may vary depending on your financial institution.
- Return Process For eligible returns, please follow these steps:
- Contact our customer support team to inform them of your intention to return the product(s) within 14 days of receiving the order.
- Our team will provide instructions on returning the product(s) and any necessary return shipping details.
- Ensure the product(s) is securely packaged to avoid damage during transit.
- Send the returned product(s) to the specified return address.
Please note the following:
- You will be responsible for any shipping fees associated with returning the product(s) unless the return is due to our error or a defective product.
- We recommend using a trackable shipping method to ensure the safe delivery of the returned product(s).
- Once we receive the returned product(s) and confirm their eligibility, we will process the refund according to the abovementioned process.
- Non-Returnable Items Certain items are non-returnable for hygiene and safety reasons. These may include opened or used products, as well as prescription medications. Please contact our customer support team for clarification if you have any questions regarding the return eligibility of a specific product.
- Damaged or Defective Products If you receive a damaged or defective product, please get in touch with our customer support team immediately. We will work with you to resolve the issue promptly by issuing a refund or providing a replacement.
- Contact Us If you have any questions, concerns, or requests regarding our Refund & Return Policy, please contact us at [email protected]. Our customer support team will be happy to assist you.
Note: This Refund & Return Policy is subject to change without prior notice. Please refer to the most recent version available on our website.